Job Description

A digital project coordinator drives e-projects through from initial concept to delivery. To work with a range of clients on several different projects and must be adept at managing and building client relationships and reporting on the status of projects. Project management software is often used and any project coordinator needs to be skilled at utilising these tools as well as planning, tracking and measuring the end results.

Managing key client accounts
Liaising and updating stakeholders on the status of projects
Advising clients on cost, available resources, problems and solutions
Tracking the project deliverables and matching those with agreed deadlines
Reporting on success criteria for delivered projects by measuring results
Keeping track of latest digital campaign trends and analysing digital behaviour

Key responsibilities:

Planning digital campaigns from the initial stages through to final delivery
Acting as the key contact for clients
Continuously assessing working methods and processes and making recommendations for improvement
Identifying and implementing KPIs and project milestones
Reviewing project resources and providing an analysis on whether they meet the demands of the project
Forming strong relationships with the client and developing communication channels between the relevant parties
Ensuring key Service Level Agreements are met
Regularly updating key stakeholders on project status
Overseeing the projects financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes
Analysing the success of client campaigns, producing reports and data analysis as supporting evidence
Working as part of a team to win new business and develop current client relationships as part of the business pipeline.

Key skills:
Background in digital project management working on campaigns from initial briefing to delivery
Technical competence and understanding of Adobe Flash, HTML5, HTML and CSS
Evidence of working with Agile project management methodologies
Multi-tasker with ability to juggle many projects
Agency experience with strong communication skills, both written and verbal
Passion for IT, e-commerce and digital projects
Creative flair and innovative approach