Job Description

Showroom managers juggle sales and managerial responsibilities to help their team exceed sales goals daily. Here is a list of the most common showroom manager duties and responsibilities:

Ensure Showroom is Kept to Company Visual Standards

When selling high-ticket items, aesthetics are vital. Each product on the sales floor must be meticulously arranged to conform with company visual standards. This includes cleaning floor models daily, a task showroom managers delegate to sales associates.

Maintain Product Knowledge

Showroom managers know their products better than anyone on the floor. They can’t train their employees on product knowledge without being experts themselves. This includes learning about new products as they arrive.

Hire, Train, and Develop Sales Staff

Being able to train and develop a team is important. Showroom managers teach new employees about each product, as well as mentoring all employees on how to be a better salesperson.

Negotiate Deals with Customers

Sales associates are responsible for closing their own deals, but showroom managers step in when the customer is particularly difficult. They use their strong product knowledge and familiarity with their employer’s promotion policies to do what it takes to get the deal done.

Monitor Store and Employee Key Performance Indicators

Showroom managers keep a close eye on which items are selling the best and which items have been collectingn dust on the salesroom floor. They also keep track of employee performance each shift, including making sure the right employee gets credit for each sale.