Responsibilities
Welcoming Passengers On Board And Directing Them To Their Seats.
Informing Passengers Of The Aircraft Safety Procedures And Ensuring That All Hand Luggage Is Securely Stored Away.
Checking All Seat Belts And Galleys Are Secure Prior To Take-Off.
Making Announcements On Behalf Of The Pilot And Answering Questions During The Flight;
Improve Customer Service Experience, Create Engaged Customers And Facilitate Organic Growth.
* Take Ownership Of Customers Issues And Follow Problems Through To Resolution.
* Set A Clear Mission And Deploy Strategies Focused Towards That Mission.
* Develop Service Procedures, Policies And Standards.
* Keep Accurate Records And Document Customer Service Actions And Discussions.
* Analyze Statistics And Compile Accurate Reports.
* Recruit, Mentor And Develop Customer Service Agents And Nurture An Environment Where They Can Excel Through Encouragement And Empowerment.
* Keep Ahead Of Industry'S Developments And Apply Best Practices To Areas Of Improvement.
* Control Resources And Utilize Assets To Achieve Qualitative And Quantitative Targets
The Airline Industry Is Very Competitive And Workers Are Expected To Be Very Diligent And Offer Very Good Customer Service. These Professionals Handle Everything From Booking Tickets, Checking Luggage, Cleaning Airplanes And Ensuring The Planes Are In Perfect Condition For Flight.
An Airline Professional Usually Performs Many Of The Following Tasks:
• Serving Food And Drink
• Informing Potential Passengers Of Flight Information
• Examining Passenger Boarding Passes
• Collecting Passenger Luggage
Serving Meals And Refreshments;
Selling Duty-Free Goods And Advising Passengers Of Any Allowance Restrictions In Force At Their Destination;
Reassuring Passengers And Ensuring That They Follow Safety Procedures Correctly In Emergency Situations.
Giving First Aid Where Necessary.
Eligibility Criteria
Indian National Between 19 To 35 Years
Minimum Qualification-Graduation
Fluent In English And Hindi
Well Groomed With A Clear Complexion
Mature And Positive With Strong Interpersonal And Communication Skills
No Visible Scars/Marks On Face And Hand
For More Details Call On - Aarti Singh-09205109465