Job Description

We are hiring for Assistant Manager(Phone Banking) role- Mumbai(Thane West)

Designation : Assistant Manager
Profile : PHONE BANKING OFFICER
JD:
* Have good awareness of Corporate with entry point links in those corporate.
* Good Communication & Presentation Skills required since he will be focusing on core
* Informs customers of new products or product enhancements to further expand the banking relationship.
* Goes beyond the professional need of the customer by providing other products enhancement of customer value
* Maintains complete relationship record for assigned customer accounts.
* Penetration of group/family account of the existing mapped base.
* Solve the customer complaints/queries and turnaround times for customer satisfaction
* Plans and conducts special sales initiatives and events for prospective and existing corporate.
* Must have experience of More than 1yr in Sales/Telesale/Up selling/Cross selling
* Fixed shifts: 9: 30 am to 6:30 pm.

* 5 Days working (Two weekly offs one fixed off on Sunday and other one on any week day)

· * Graduation Must

· · Must have basic computer knowledge

· Must be good in English

· No Sales or Targets

· No Night Shifts

· Day rotational shifts between 7 am to 9 pm only

· 5 days working + 2 rotational offs in a week

· If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

· Interested candidates may contact hr recruiter at Hy Fly Consultancy between 9 am to 6 pm

Hiring Candidates for Banking/Insurance and Mutual Fund Industry - Navi Mumbai !!!

Designation :-

Business Support Officer/ Assistant Processing Officer/ Contact Centre Executive.

Shift Timing:-
Day Shift(9:30am to 6:00pm or 10:00am to 7:00pm)
Sunday Fixed Off with 2nd and 4th Saturday Fixed Off and 1st and 3rd Saturday Half-Day.

Process :-50 Positions Process

Required Criteria :-
Graduation is Mandatory for Fresher.
HSC can apply with 1 Year of Experience in NBFC Industry only.

Good Communication in English, Hindi, Marathi or Tamil.
Team Player and Multi Tasker.
Interested in making career with Financial Institute.

Job Benefits :-
Corporate Explore.
Excellent Opportunity for Fresher's to start a career.
Get to now Financial Services and make a career in it.
NISM and Banking Certification after training.

If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

Virtual Relationship Manager - Phone Banking MNC Bank Payroll call 7738521154- Priya

Hy Fly Consultancy

Free Placement / No Charges

Profile - Virtual Relationship Manager

Experience - 1 - 7 years

Location - Navi Mumbai, Thane

Job Description:
To exclusively handle Wealth/Privy inbound calls- schedule equivalent experience profiles from
other competitors

Differentiated training to make them universal phone banking officers cross training in cards,

liabilities, assets

This skill will also do cross sales with assigned customer based mapped to them

Measure of outcomes NPS, Service Level, Service Quality and Sales.

Responsible for quality communication and customer servicing within laid down productivity

and service benchmarks.

Ensure customer "delight" and consistent service experience, including timely resolution of

customer queries/issues.

Complete the logs specified by the process (End-of-day target)

Adherence to Information Security norms & quality process norms.

To be aware of and comply with any updates about the process

Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided

to the team as guidelines for improving performance