Responsible For Effectively Leading Efforts To Implement And Support Information Technology Solutions For Business Critical Processes. The Business Systems Analyst Acts As A Liaison For The Information Technology Team With Both Internal And External Business Partners. The Position Will Work Within The Business To Define Business Requirements, Facilitate Discussion And Agreement On Process Design Amongst Stakeholders, Develop Business Processes, Validate Business Processes Against The System(S) And Conduct Feasibility Assessments Of Process And Technologies Within The Microsoft D365 Implementation Project. The Business Systems Analyst Will Be The "Subject Matter Expert" Both From A Business Perspective And A System / Process Functionality Perspective For All D365 Operations Modules (Order-To-Cash, Procure-To-Pay, Inventory And Warehouse Management).

Responsibilities:

Oversee The Development Of Specifications Related To Changes In The Business Functions Or New Functionality.

Review And Edit Requirements, Specifications, Business Processes And Recommendations Related To Proposed Solutions.

Participate In The Definition, Implementation And Distribution Of Operating Procedures.

Hold Design Review Sessions With Cross-Functional Team Members To Review Requirements.

Coordinate And Execute User Acceptance Testing Sessions.

Provide In-Depth Knowledge Of The Microsoft Dynamics Application And Evaluate Operations Processes Against The Standard Microsoft Dynamics Functionality.

Conduct Acceptance Testing And Training To The Users To Successfully Use And Maintain The Microsoft Dynamics Application.

Gather Important Data Necessary For Troubleshooting.

Obtain Sign Off Of Functional Specification(S) From All Cross Functional Project Team Members.

Develop Functional Specifications And System Design Specifications For Project Engagements.

Interact With The Business Community And It Resources To Identify Required Changes.

Perform Systems Analyst Activities And Make Recommendations In Areas That Require A High Level Of Technical Competency.

Review All User Documentation And Monitor Testing.

Ensure Issues Are Identified, Tracked, Reported On, Escalated And Resolved In A Timely Manner.

Assist In Enforcement Of Project Deadlines And Schedules.

Manage Resources In Accordance With Project Schedules.

Consistently Deliver High-Quality Services.

Qualifications:

To Perform The Job Successfully, An Individual Should Have The Following Credentials:

Bachelor'S Degree In Related Area

5+ Years Experience Supporting It Projects And Applications, Preferably Operations/Logistics Applications

3+ Years Experience Working With Dynamics D365 In A Technical Business Analyst Role

Significant Experience Drafting, Developing And Implementing Core Business Processes

Ability To Draft Operations Reports To Satisfy The Data And Analytical Needs Across All Operations Functions

Familiar With Principles Of Application Programming, Database And System Design

Strong Interpersonal Skills, Ability To Coordinate And Work Effectively With Business Stakeholders And Other Specialists

Ability To Demonstrate Strong Leadership And To Manage And Resolve Conflict

Strong Organizational Skills, Written And Verbal Skills, Ability To Understand And Explain Issues To Colleagues And Users From Both A Technical And A Business Functional Point Of View

Must Have Strong Problem Solving Skills And Be Capable Of Breaking Down Complex Problems To Identify And Resolve Root Causes; This Applies To Both Technical Issues And Process Issues

Facilitates Effective Team Interaction

Experience With Implementing And/Or Supporting Microsoft D365

Experience With Microsoft D365 Operations Modules

Microsoft Outlook, Word, Excel, Powerpoint, Access, Visio

Ability To Work At A Detailed Level While Maintaining An Overall Project Perspective

Ability To Travel