Job Description

Key Accountabilities & Responsibilities

 Answer incoming calls, screen and then direct the calls to the correct person or department.

 Respond to customer enquiries regarding quotations, generating quotations as per customer enquiries and ensuring a timely response

 Tracking Quotations and converting, Quotes to sales order.

 Screening the Commercial Terms and Conditions of Purchase orders received.

 Execution, order processing activities & Order of acceptance ensure timely execution

 Monitor pending orders / Stock out products and follow up with Warehouses / Inventory and Invoice the pending orders.

 Follow-up to the customers along with relevant documents & for the payment.

 Collection and recording payments

 Perform GST, VAT, Service Tax, Sales Tax and TDS related procedures.

 Collection of Sales Tax concessional Forms like C-Forms, TDS, and other.

 Commercial Documents Management and preservation

 To send the invoices Prepare MIS reports.

 Updating and maintaining correct the customer data base & installation data base in ERP.

 Reconciliation of customer ledgers whenever necessary.

Desired Profile:

 Graduation with minimum 60 % throughout academics.

 2 to 6 years of work experience in commercial domain.

 Proficient in MS Office (Excel, Outlook and Word etc.) Applications.  Good Communication Skills- Proficiency in Hindi and English