Job Description

This is not Telecalling Job Profile

No Walkins

Telephonic Interview of shortlisted candidates followed by Personal Interview

2 years committment staying as team member:get to sign 2 yrs agreement with the company (we do not demand or collect original documents or any deposits it is just to make sure we have ROI on whatever we are spending on training and grooming the candidate).

Along with Resume share your snap also

Job Location: Greater Kailash - Part 1-South Delhi (Near Metro Station)

Age Bracket: 24-30 years

Gender:Any

Working Days: 6Days (Saturday and Sunday) Rotational Off

Office Timings: 10-7 pm

Main Job Tasks and Responsibilities
Follows up with customer via telephone or email following initial first sales contact and schedule appointments.
Provide information to callers about company services and products
Manage inquiries and record the requests in given forms, software and web portals (training will be provided for software data entry and web portal data entry)
Manage inquiry sheets in given forms/formats and software
Should be very much familiar with MS Office and Internet.

Continued product education to better service customer calls

Skills/Requirements

One or more years experience of Telesales in a high volume fast, paced environment
Strong customer service and telesales skills
Experienced with Web Based Applications and Windows
Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
Ability to manage sensitive and critical client information
Excellent verbal and written communication skills
Problem solving and decision making skills
Superior closing skills