Who We Are

Stefanini Is A Full Service Global Provider Of Offshore, Onshore And Nearshore It Services, Including Application Development And Outsourcing Services, It Infrastructure Outsourcing (Help Desk Support And Desktop Services), Systems Integration, Consulting And Strategic Staffing To Fortune 1000 Enterprises Around The World. We Have Over 25,000 Employees Across 77 Offices In 40 Countries Across The Americas, Europe, Africa, Australia, And Asia.

What Will You Do?

Provide Hardware/Software Support Services To Onsite Client Including Break/Fix Implement Virus Detection And Eradication Procedures.Diagnose End-User System Failures And Implement Repair Solutions.Diagnose Printer And Other Peripheral Devise Failures And Implement Repair Solutions.Troubleshoot Network Devices In Order To Ensure Connectivity From The Pc To The Network.Provide Hardware/Software Support Services To Onsite Client Including Break/Fix Implement Virus Detection And Eradication Procedures.Diagnose End-User System Failures And Implement Repair Solutions.Diagnose Printer And Other Peripheral Devise Failures And Implement Repair Solutions

What You"Ll Get

Work With Brilliant Minds, Often Within A Global Capacity;Comprehensive Benefits Package That Includes 401(K), Paid Time Off, Tuition Reimbursement, Medical, Dental And Vision Insurance, And Much More;Opportunity To Participate In Professional Development Elearning Programs Within The Stefanini University, And Other Virtual Trainings As Well.

Why We'Re Different

Brazilian And Privately Owned Company; Agility, Flexibility, And Innovation Are In Our Dna;Flat Organizational Structure Which Enables Faster Communication And Decision Making.Take A Look For Yourself

Here'S One Of Our Own, Talking About The Culture, Space And Growth Opportunities: Https://Www.Youtube.Com/Watch?V=J8O37Knindy

What Do You Need To Succeed?***2 Openings, 3-Month Contract Role***First 4-5 Weeks With Weekend Work. (Mon To Wed Then Sat And Sun), Then Will Shift To Regular Mon To Fri Schedule - May Change Due To Needs.

Three Plus Years Corporate Desk Side Support Experience With Strong Emphasis Supporting Windows 7 And Windows 10Experience Troubleshooting And Replacing Hardware On Lenovo Pcs Experience Using Active Directoryexperience Supporting Microsoft Office 2007, Microsoft Office 2016 Including Ms Lync, Microsoft Outlook Web Application (Owa) And The Outlook 2016 Client Experience Troubleshooting Wireless Connectivity Issuesquality Customer Service Skillsvpn Experience.Experience With Basic Hardware Printer Supportexperience With Symantec Productions Including Endpoint Protection, Bitlocker, Sccm, And Rdp

Our Client Is Looking For A Deskside Technician With Experience Supporting A Windows 10 Migration, New Hire Builds, And Breakfix Resolution. This Will Be A Very Hands On Position And Candidates Must Be Willing To Crawl Under Desks While Being Professional. The Candidate Will Interact With Customers On A Daily Basis And Must Have Sharp Organizational And Communication Skills In Order To Schedule Customer Visits And Meet The Target Time Given To Complete Tasks. This Candidate Must Be Able To Work Independently As Well As Working Closely With A Team. Complete And Troubleshoot Data Migration From Old Pc To New Pc. Test And Clean Pcs, Laptops And Other Related Hardware As Needed. Maintain, Analyze, And Troubleshoot Software And Computer Peripherals As Needed During The Upgrade. Set Up, Configure And Add All Required Hardware During Upgrade. Restore All User And Configuration Data From User"S Backup. Provide Technical Support To End Users Via Telephone Or Deskside. Assure That All Tickets Requiring Follow Up Work And/Or Calls Are Resolved To Closure Within Target. Assist In Researching And Documenting Improvements To Processes Upon Discovery. Assist Coworkers In Resolution Of End Users" Technical Issues Post Migration. Able To Perform In A Fast-Paced Environment.