Job Title: Euc Client Partner- Global Service Delivery Manager
Location: Portland, Or
Duration: Full Time

What Client Is Looking For?
Job Description:
- Experience Required
  Managed 50+ Offices, 30-40K Euc Devices, Manage A Team Of 60+ Staff, Actual Scope Will Be 2-3 Times Of What Is Projected
  
  ·     Experience Implementing Itil Best Practices Within It Service Management Tools.
  ·     At Least 5 Years Of Experience In Technical Or Desktop Support.
  ·     Exceptional Customer Service And Client Communication Skills, From Front Line To Senior Executives.
  ·     Ability To Track Helpdesk Trends And Performance.
  ·     Experience Working With Slas And Kpis.
  ·     Willing To Travelling To Other Client Locations As Needed To Manage Remote Teams. Travel Is Typically Less Than 10%.
  ·     Experience Participating In Special Projects Such As Rollouts, Moves, Branch Openings/Closings, Acquisitions, And Upgrades.
  ·     Team Coverage Planning Across Multiple Time Zones.
  ·     Experience And Desire To Work In A Global Delivery Environment.