Job Title : Key Account Manager -HNI

Designation : Manager

Job location : Amritsar and Jalandhar

Qualification :Post Graduate / Professionally Qualified MBA or equivalent from a reputed University or Institution.

Background in Banking preferred

Relevant Experience 8 + years of proven experience as key account management

Job Responsibilities Key Job Responsibilities

• Develop trust relationships with a HNI clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Enhances customer experience by ensuring best services to all valuable customers