Housekeeping Manager Job Description, Duties, and Responsibilities

What Does a Housekeeping Manager Do?

A housekeeping manager is a person who works at a hotel or onboard, such as luxury accommodation like ships, yacht, universities, and clubs and coordinates the activities of persons who are detailed to ensure that the environment meets the minimum standards of habitability as set by the organization and/or health standards-setting organizations.

The fact that no hotel can do without a housekeeping manager is underlined by their job description.

It is the responsibility of the manager to ensure that each member of the housekeeping team understands the organization’s cleaning procedure; especially new employees.

He/she is detailed to maintain housekeeping equipment in a good working state and to determine the minimum standards of clothing for members of staff.

The housekeeping manager’s role also entails motivating, training, and retraining of members of staff under him/her.

He/she is responsible for addressing complaints of members of staff on situations preventing or inhibiting their utmost performance.

His/her work description also involves recognizing areas that need to be cleaned, and assigning such areas to specific members of staff.

Housekeeping managers are detailed to ensure housekeeping supplies and equipment are always available when they are needed.

They are also responsible for taking inventory of housekeeping supplies.

They ensure adequate staffing in the light of the responsibility assigned to their departments, but are also expected to ensure that the payroll of members of staff in their department does not exceed budget