deal candidates will have excellent communication, presentation and organizational skills and have the ability to write technical documentation for solution design, product selection and strategic documentation.

The candidate will have an in-depth understanding of Infrastructure components including industry leading technologies from both a design and engineering perspective. The candidate will be able to demonstrate technical capabilities and solution design for complete infrastructure services some of which are listed below.

This individual will also play a key role in guiding other SME on strategies including Service Desk, Workplace, Service Desk, Cloud, storage, network, Wintel, Database and Middleware and bring new ideas and methodologies to improve the solution.

This individual will be heavily involved in the defining and designing on strategic aspects of infrastructure services.

Essentials He or she should have good knowledge, sizing experience and concepts on below technology/Services area.

 Service Desk – Sizing, SLAs, KPIs. Computer Telephony Integration, Next Gen tools.  End User computing – Workstation Management and Analytics, Productivity Suite, Application Packaging, Mobile Device Management.  ITSM – ITIL V4 certified  Cloud – Cloud offerings across the  Compute – Windows/Linux/Unix. Physical and Virtual technologies  Storage – Concepts of Storage High Availability Functionality & Replication, S/W defined Storage, Data Protection  Network – Concepts of N/W Segregation, Network Security Protection, N/W Load Balancers, S/W Defined Network.  Tools & Monitoring – Concepts of availability, Automation, AI , Performance tools and ITSM tools  Data Centre – Concepts of DR & BCP, Data Centre Security  Application – Concepts of Enterprise wide application knowledge and its different layers/Tiers  Middleware & Database – Good in either MS SQL or Oracle DB and WebLogic/JBOSS/Tomcat/Apache/IIS