Title: Help Desk Technician

Location: Manchester, Nh

Duration: 3 Months C2H

Must Skills

Networking, Vmware, Hipaa, Security, Troubleshooting, And Train Users

Responsibilities:

Front Line Technical Support And Training For Both Our Internal Users And Our Customers.
Responsible For Providing End-User Support For Hardware, Software, And Peripherals, (Including
Installation, Configuration Changes, Maintenance, And Troubleshooting User Issues).
Ensure Proper Recording, Documentation, And Resolution Of Any Issues.
Experience Supporting Enterprise Scanners, Including High-Speed And Large Format Models.
Managing Servers, Both Our Internal-Use Systems And Hardware That We Host For External Clients.
Experience Creating And Managing Virtualized Environments (Vmware And Hyper-V)
Experience Configuring And Maintaining Vpn And Terminal Server Solutions For Remote Access.
Advanced Technical Knowledge Of Network Design, Segmentation, Firewall Policies, And Intrusion Detection/Prevention Solutions.
Performing Regular Network And Firewall Monitoring, Proposing Solutions To Improve Network Security, And Implementing Those Solutions.
Researching Emerging Threats And Vulnerabilities.
Familiarity With Ir Best Practices And Siem
Responsible For Managing The Security, Backup, And Migration Of Large Amounts Of Data Internally And Externally.
Must Have A High Level Of Proficiency In All Ms Applications, Including O365 And Several Os Versions (Including Servers).
Experience Creating And Maintaining Sql Databases.
Experience Creating And Maintaining Various Cloud Services (Aws)
Ability To Develop A Detailed Understanding Of Hipaa And Security Standards Related To The Business

Required

Must Have 5 Years Of Active Experience In A Similar Role

Minimum Bachelor’S Degree In Computer Science Or Related Field

Certifications Such As Ccna, Mcse, Aws – Ccp, Security+ Or Equivalent Are Highly Preferred

Best Regards,

Hari Krishna

Harikrishna(Dot)Pukkella(At)Amzur(Dot)Com