Goahead Solutions Has An Immediate Need For An Itom Architect(Servicenow Architect) In Columbus, Oh. This Would Be A Six To Twelve Month Contract To Start Out With Extension. Interviews Will Be Conducted Through Phone And Video Conference. Work Will Start Remote Until Covid-19 Has Been Cleared For Employees To Work Onsite In Columbus, Oh.

Job Description:

The It Operation Management (Itom) Team Is Building An Enterprise-Level Service Operations, Management And Mapping Solution Using The Servicenow Product. We Are Actively Seeking A Servicenow Itom Architect To Join Our Team. Among The Applications We Are Responsible For: Discovery, Service Mapping, Cmdb, Event Management, And Service Analytics.

Responsibilities:

As The Itom Architect, You Will Be Expected To Contribute To Project And Solution Delivery Including:

- Drive Itom Technical Vision And Strategy.

- Lead Architecture And Design For Itom Components.

- Perform Application And Workflow Configuration.

- Develop Requirements, Acceptance Criteria And Test Scenarios For;

-- Data Integrations

-- Bug Fixes And Enhancements

-- Reports And Analytics

- Interface With Service Areas And Operations Teams.

- Prepare For Upcoming Product Releases.

- Champion Itom Best Practices Throughout The Enterprise.

Required Servicenow Experience:

-System Administration Including Architecture And Integration.

-Itom Implementation (Discovery, Event Management, Service Mapping).

-Application Development (Design, Scripting And Development).

-Configuration Management Application Expertise.

-Database Design Schemas And Data Modeling

Nice-To-Have Experience:

-Itil V4

-Infrastructure Monitoring Tools

-Application Monitoring Tools

Required:

-Ship Require

-Must Pass Background Check And Drug Test Requirements

-Job Location On Site In Columbus, Ohio