Job Description
About Accenture: Accenture Is A Leading Global Professional Services Company, Providing A Broad Range Of Services In Strategy And Consulting, Interactive, Technology And Operations, With Digital Capabilities Across All Of These Services. We Combine Unmatched Experience And Specialized Capabilities Across More Than 40 Industries — Powered By The World’S Largest Network Of Advanced Technology And Intelligent Operations Centers. With 514,000 People Serving Clients In More Than 120 Countries, Accenture Brings Continuous Innovation To Help Clients Improve Their Performance And Create Lasting Value Across Their Enterprises. Visit Us At

Project Role :Sw/Application Tech Support Practitioner
Project Role Description :Act As The Ongoing Interface Between The Client And The System Or Application. Dedicated To Quality, Using Exceptional Communication Skills To Keep Our World Class Systems Running. Can Accurately Define A Client Issue And Can Interpret And Design A Resolution Based On Deep Product Knowledge.
Management Level :10
Work Experience :4-6 Years
Work Location :Gurugram
Must Have Skills :Microsoft System Center Configuration Manager
Good To Have Skills :No Technology Specialization
Job Requirements :
- Key Responsibilities : 1 Ensure The Effective Support And Delivery Sccm To Support The Transition 2 Primarily Ownership Of The Euc Ticket Queue, Providing 2Nd / 3Rd Line Technical Support For It Incidents And Problems Working Alongside Vendors As Appropriate To Investigate Solutions Tickets Are To Be Owned Until Successful Resolution May Include Escalation Management To Third Party Vendors, Including Microsoft Premier Support 3 Software Patching Through Sccm Manually Or Via Adr For Workstation Clients
- Technical Experience : Application Deployment Software Patching Through Sccm Manually Or Via Adr For Workstation Clients Manually Patching For Servers End Only Client Troubleshooting Client Installation Issues, Scan Failed Issues, Failed To Software Updates, Failed To Download Policies Etc Windows Servicing Via Sccm Upgradation Of Sccm To The Latest Cu Or Current Branch And Pack From Existing One Administrating Of Sccm Infrastructure Software Updates Patch Activity , Mdt , Sccm Server Administration
- Professional Attributes : Good Communication Skills Work In Shifts
- Educational Qualification : Be Or Equivalent
- Additional Information : Na

Qualifications
15 Years Of Full Time Education