Required Skills:Responsible for reaching out to customers to collect payment for overdue bills or other payments. Acts as the liaison between customers and manages overdue accounts.Job Description:• Responsible for collecting payments on past due bills.

• Works closely with the Billing Department for accurate invoicing.

• Follow up with respective zones for pending duty slips if needed.

• MIS generation on time and forward the same to customer if required.

• Bill submission to clients with all supporting documents like booking email, MIS and receiving copies.

• Keep records of every invoice submission Zone wise.

• Payment follow-up with every customer as per the credit policy.

• Placing direct phone calls and E-mails to customers for pending dues.

• Rigorous follow up with those customers who release payment very late.

• Visiting to customer’s place time to time for solving the queries and for payment follow up if required.

• Follow up with our billing team for invoices which need urgent as per the client requirement.

• Co-ordinate with Client Managers and with branches as per client requirement.

• Co-ordinate with accounts team for correct entries of payment, TDS, Barter Business, Commission and credit notes.

• Reconcile our books of accounts according to the client ledgers.

• Follow up for TDS certificates with customer.

• Coordinating with Credit Control Manager for resolving every query which is related to accounts/billing.

• Meeting with the clients to know the billing process & fasten the collection process along with CC/ KAM's

• Coordinating with accounts if customer need balance confirmation/NDC.