1. Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area.
2. Able to follow standards for issuing and receiving stock within the store's area of operation.
3. Monitor and take inventory on regular basis to compile orders based on par levels or needs.
4. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
5. Monitor PAR levels for all food items to ensure proper levels.
6. Responsible for storage of both food & beverage and operational stock.
7. Responsible for the day-to-day check on the storage facilities for upkeep and hygiene.
8. Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
9. Refuse acceptance of damaged, unacceptable, or incorrect items.
10. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
11. Ensure all store requisitions are signed by concerned Department Heads (HOD’s) and approved by VP/GM. depending upon the hotel's operations procedure.
12. Ensure the quantity requested and the quantity issued always matches.
13. Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.
14. Post all invoices using the MMS - Material Management System.
15. Conduct inventory audits to determine inventory levels and needs.
16. Conduct physical stock audits on a regular basis as advised by the Finance dept. and the physical count to be tallied with the inventory count from the MMS - Material Management System.
17. Any differences between the manual count and MMS software have to be investigated and the information to be given to the Finance Department.
18. Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.
19. Complete requisition forms for inventory and supplies.
20. Extend all requisitions on a daily basis and update the inventory management software/system.
21. Work closely with Purchasing to order and receive items and equipment.
22. Troubleshoot any vendor delivery issues and oversee/follow up on the return process.
23. Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.
24. Adhere to all Health and Safety procedures particularly relating to food and beverage items.
25. Ensure uniform and personal appearance are clean and professional.
26. Speak with others using clear and professional language.
27. Keep accurate recordings of all incoming and outgoing goods.
28. Notify the store manager/supervisor of any low stock levels.
29. Identify and report any slow-moving items to avoid over purchasing.
30. Verify and track received inventory and complete inventory reports and logs.
31. Perform any other duties as assigned by the management or supervisors.