Experience Range from 6 months to 1 years, required in Travel Sales
Knowledge of Galileo, Amadeus, Sabre- any other GDS is a must
Excellent Communication Skills – English
Receive inbound calls for International Air Amendment enquiries from customers
Answer customer queries, as well as probe the customer to obtain full understanding of what information is being requested.
Assist customers with the changes requested using GDS Tools (Amadeus, Galileo and Airline Agency tools)
Document all calls with regards to participant inquires accurately using Sales force CRM and Process Proprietary tool.
Follow up (Call and Email) with customers in case of pending / escalated issues.
Provide end-to-end support when it comes to Trip Amendment.
Communicate clearly and effectively with customers.
Maintain a descent and agreeable Call Handling duration with 100% compliance to documentation
Excellent perks + Attractive sales incentives + company payrolls

Salary: Excellent Perks + Attractive Sales Incentives

Industry: BPO/Call Centre/ITES

Functional Area: Travel,Tours,Ticketing,Airlines,sales

Requirement:

Open to work in 24*7 Shifts, 6 Days working( Splits OFF).

Education qualification: Graduate in any discipline/Under graduates/Dropout

Excellent Verbal & Written communication Skills

* One side Transport *

Interested candidates please share your profile at hr@aceflighthub.com and you can directly call me back at 8447259013