A. Job Information:

Job Holder:

Job Title: Consultant / Team Lead

Function: RPA Business Analyst

Grade: B2 / C1

Reporting to: Anil Kandpal

Total Report (Direct/ Indirect): 3 - 4

B. Main Purpose: (captures essence of the job in brief)

Business Process understanding, preparing Feasibility Report / Business Case and preparing Process Design Document using any RPA Tools or any other AI platform

C. Qualifications required:

Education:

Graduate / Masters

Min 3 - 5 Years of relevant experience.

Experience:

· Overall – 5 – 8 max. years of experience with at least 4 years in Business Analysis role

Certifications

Business Analyst Certification – CBAP

Any other Business Analysis Training and Certifications

D. Internal and External Contacts:

a) Internal Interfaces: (other than immediate supervisor) – NA

Sr. No.

Position/ Department/ Organization

Purpose of Contact

Nature of Contact

(Liaise, Supervisory/ Managerial etc.)

TBD

E. Main Responsibilities:

Functional -

Job Description for Job Title: Consultant - Business Analyst

Key Responsibilities

• Works with business partner to elicit high-level requirements and capture business needs

• Clearly articulates and documents business requirements

• Assesses the risks of various solutions and prioritizes competing business demands

• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions

• Obtains key inputs from enterprise architecture teams and identifies solution interdependencies

• Engages with knowledge workers to incorporate usability and user interface needs when designing systems

• Proactively resolves customer satisfaction issues

· Prepare, review and test functional test cases

Domain Expertise / Experience:

· F&A

· HRM

· Supply Chain

· Banking

· Retail

Education and Experience

• Demonstrated ability to communicate in both verbal and written communication

• Demonstrated analytical skills

• Basic understanding of information technology and business concepts, RPA tools and AI

• Familiarity with general business functions

• Problem solving and strong communication skills

Communication Skills

• Acceptable and accent free communication skills, especially in spoken English