We need Customer support in Quality Departmen at Pharma Company at Saanewal Location.
candiadtes from Baddi or Himachal will also preferable.
Post- -Customer support in Quality
Exp-0- 2 Years
salary-12-18,+ Incentive and Overtime also
Qualification –Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry
( We can also prefer candidates working as Medical Representatives with Pharmacy qualification )
Ø Answer calls professionally to provide information about products
Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Ø Follow up to ensure that appropriate actions were taken on customers' requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Ø Answer questions about products or the company
Ø Ask questions to understand customer requirements
Ø Enter and update customer information in the database
Ø Handle grievances to preserve the company’s reputation
Ø Keep records of calls and sales and note useful information
Intrested can call to Aditya kumar on 8527750087 or email on firstname.lastname@example.org or email@example.com