Customer support in Quality Department at Saanewal Customer support in Quality Department at Saanewal

Job Views: 1
Exp. 0 - 2 Year(s)
Baddi (Himachal Pradesh)
Job Posted: 3 months ago
Customer support
Other Details
Work Experience
0 - 2 year(s)
Job Description

Job Description

We need Customer support in Quality Departmen at Pharma Company at Saanewal Location.

candiadtes from Baddi or Himachal will also preferable.

Post- -Customer support in Quality

Exp-0- 2 Years

salary-12-18,+ Incentive and Overtime also

Job Detail-

Qualification –Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry

( We can also prefer candidates working as Medical Representatives with Pharmacy qualification )


Ø  Answer calls professionally to provide information about products 

Ø  Keep records of customer interactions ,  recording details of inquiries, complaints, and comments, as  well as actions taken. 

Ø  Follow up to ensure that appropriate actions were taken on customers' requests.

Ø  Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø  Answer questions about products or the company

Ø  Ask questions to understand customer requirements

Ø  Enter and update customer information in the database

Ø  Handle grievances to preserve the company’s reputation

Ø  Keep records of calls and sales and note useful information

 Intrested can call to Aditya kumar on 8527750087 or email on hr@cmts.in or cmts.hr@gmail.com