Fresher / Exp Customer support @Noida #Connect Mustafa-9818031859 Fresher / Exp Customer support @Noida #Connect Mustafa-9818031859

Job Views: 2
Live Digital
Exp. 0 - 3 Year(s)
Noida/ Greater Noida (Uttar Pradesh)
Job Posted: 3 months ago
Customer support
inbound calls
Customer retention
Call centre
International Process
voice process
inbound Process
BPO calls
Other Details
Work Experience
0 - 3 year(s)
Job Description

Job Description


Hope you are doing well !!

Interview are going on, Interested candidates can directly reach me or whatsapp @ Mr. Mustafa--9818031859 (10am- 9 pm) references are also welcome!!
Share Your Resume @saiyod@thrconsultants.com 
There is no Charges for Interview.

Company- Live Digital.
Position Title: Customer Support Executives.
Reports to: Team Leader
Location: Noida India
CTC - upto 20 K + Huge Incentives.

Company Profile:-

 We empower customers with comparative and
accurate information on Insurance products combined with solution driven customer service. Our
technology backed service is convincing and adds value to our customers.

 Process-Reliance Mart

Job Roles & Responsibilities :

1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.

3) Process orders, forms and applications.

4) Follow up to ensure that appropriate actions were taken on customers' requests.

5) Refer unresolved customer grievances or special requests to designated departments for further investigation.

Knowledge, Skills and Attitude:

-Should have very good convincing and selling skills.

-Should have good English communication skills.

-Graduate/P.G./MBA will be preferred.

-Should be very confident and presentable.

-Fresher also welcome

-Energy levels should be high

Compensation & Benefits:

Rs. 14,000 - Rs. 18000 ( nhand) per Month + Incentives; will be decided based on qualification, experience and interview.



Thanks & Regards

Mustafa Rahman