AI and Chatbot – Transforming Recruitment in 2019

Being a recruiter is a highly rewarding career but let’s face it, spending hours sifting through piles of resumes, screening hundreds of candidate, followed by the interview process can be a nightmare. For years, the traditional recruiting practices brought recruiters to the brink of exhaustion. However, thanks to the recent technological developments such as the rise of automation and robotics, professional sectors like recruitment have surely benefited. In every possible way, artificial intelligence has taken the recruitment world by storm and for a good reason. One of the many things that AI has given the recruitment sector is AI-powered chatbots.

A chatbot is an efficient tool, which several companies, nowadays, use to respond to customers’ questions; thus enhancing the customer relationship.

Unbeknownst to many, chatbots have made their way into our daily lives. Whether it’s about raising a concern about an app or simply booking an appointment with your salon lady, everything is now happening over a bot.  On average, a chatbot may take up to 24 hours to respond; however, with rapid technological change, AI-powered chatbots have become more efficient and quicker.

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In recruiting, chatbots are a big opportunity as they take care of all the tedious tasks such as job and candidate search, parsing resumes, candidate pre-screening, job recommendations, candidate communication, interviews scheduling, etc.

Let’s take a closer look at how AI-powered chatbots are transforming recruitment:

#1. Candidate experience

Recruiters and hiring managers integrate chatbots to make their lives simpler and additionally faster, which benefits the applicants too. Who likes to wait endlessly just to hear back from a recruiter for a role they applied weeks ago? An AI-powered bot cuts down the time between the candidate filing their job application to them getting a callback from the recruiter, at the same time as imparting transparency. The AI chatbot can intervene with faster responses and speed the procedure up.

#2. Building rapport

One of the many important aspects of any recruitment process is communication, and that’s for both the candidate and recruiter.  The chatbots are clever and make the messaging aspect quite smooth. A chatbot will make the conversation relaxing while asking preferred questions. Always recording details prepared for the recruiter to meet the candidate.

#3. Screening candidates

Chatbots are beyond – plain question and answer tool, their algorithm is such that they can ask questions from an applicant about their skills, qualifications, work experiences, etc. Whilst collecting the data, these chatbots are also screening the candidates; ranking them according to recruiter’s need. Thus, saving recruiters from the tiring process of filtering out the good from the bad. Not just this, chatbots can take a lot; they can set up and schedule interviews and automate candidate communication.