Off-Campus Hiring Drive by UpGrad for Freshers

upGrad, one of India’s leading e-learning platforms, is hiring freshers for the role of Admission Counsellor in Mumbai.

Job Location: Mumbai
Desired Experience: 0-1 Years
Course Specialization: Any Graduates
Tentative Date of Joining: Immediate

Setting up and conducting meetings with potential upGrad learners to propagate upGrad’s mission of providing career advancement opportunities.
Owning the complete sales closing life cycle for leads assigned to you. This includes meeting set up, product demonstration, sales closing, and post sales relationship management.
Maintaining a constant communication channel with leads through phone, meetings, email, chat and social media during the pre and post-sales processes
Maintaining a detailed database of all the interactions with the leads and provide constant feedback to the Student Experience Manager in order to optimize lead closure

Excellent written and spoken communication skills (English proficiency).
Strong sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective students and close applications.
Approachable and vibrant personality.
Ability to approach any situation with patience and very strong empathy.
Passion to deliver the highest levels of customer service at all times.
Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable

Selected candidates will participate in a 6 month Training period, following which they shall be deployed.